Legal & compliance
Everything that governs your use of ZASS AI — written to be read, not skimmed past.
Last updated August 1, 2026
Documents
Privacy Policy
What we collect, why we collect it, how it is protected and how you stay in control.
Read documentTerms of Service
The agreement between you and ZASS AI covering accounts, subscriptions, content and liability.
Read documentAI Disclaimer
What ZASS AI is, what it is not, and the homeowner realities behind every estimate.
Read documentCookie Policy
The small set of cookies and local storage keys ZASS AI uses, and what each one does.
Read documentSubscription Terms
Plans, billing cycles, renewals, upgrades, downgrades, failed payments and taxes.
Read documentRefund Policy
When a subscription payment can be refunded and how to request one.
Read documentCommunity Guidelines
The behaviour expected from every ZASS AI account, and what happens when it is broken.
Read documentAccessibility Statement
Our commitment to WCAG 2.1 AA, what already works and what we are still improving.
Read documentCalifornia Privacy Rights
Your CCPA and CPRA rights as a California resident, and how to exercise them.
Read documentContact Legal
Where to send privacy, legal, billing, security and support requests.
Read document
Trust Center
How ZASS AI protects your home data every single day.
Secure payments
Card details go straight to Stripe. They never touch our servers.
SSL protected
Every connection is served over HTTPS with modern TLS.
Encrypted data
Your property data is encrypted in transit and at rest.
AI transparency
Every AI answer states its limits and points to professionals.
Privacy first
We never sell your data and never train third-party models on it.
Security practices
256-bit encryption
AES-256 at rest and TLS 1.2+ in transit across the whole platform.
Secure authentication
Verified email, optional Google and Apple sign-in, and secure sessions.
Industry-standard security
Row-level access control, least-privilege admin access and audit logs.
No password visibility
Passwords are hashed. Nobody at ZASS AI can read or recover them.
Encrypted communications
Emails, webhooks and AI requests all travel over encrypted channels.
App store compliance
The Privacy Policy, Terms of Service, Subscription Terms and Refund Policy on this page are the public links submitted to the Apple App Store and Google Play.